20 December, 2016 / Information
The reality of today is that we must realize that we live in societies that are already “Smart Cities”. It’s for this reason that nowadays is given much importance to what is known as “Service Time” as well as to the current trend of delivering orders in a short time, which causes this trend is the creation of many more logistic places in order to satisfy customers.
From RMTlogístics we want to tell you about the well-known Omnichannel, which is a trend in which the customer can orders in different channels and be able to receive the package in a short-term. The omnichannel is a new multi-channel business model. It is widely used by companies because with the omnichannel they get a much more positive and increased experience from the client.
Therefore, a company that has this business model is exposed to have a competitive advantage over the competition, that is why more and more companies are positioned in this type of logistics technology, because in this way they are able To meet the expectations of customers or consumers and at the same time do not lose market share. This business model was unimaginable a few years ago. Currently, you do not have to wait all day to receive your package. The present society wants immediacy, but it leaves you.
That is, the omnichannel provides the customer with much more satisfying because he has the opportunity to buy their orders through different channels and also acquire the products faster and that is why many more logistics centres are created.